Returns & Exchanges

At The Yellow Bird, we want you to love your natural skincare journey; if you are not completely satisfied with your purchase, we offer a 30-day return window for a full refund or exchange. Our goal is to ensure your skin feels its best, and we are committed to making the return process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a pre-paid shipping label.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging to ensure they are protected during transit back to our facility.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.